Where do we ship to?
We currently ship to anywhere in Canada and the United States. For international locations, please e-mail us for a quote at email@example.com
When do orders arrive?
Typically orders arrive anywhere from 1-7 business days after an item ships.
Is shipping free or paid?
Shipping is paid, rates are based on weight as below:
weight shipping price
0- 10lb 10$
above 10lb 20$
When do items ship out?
Most items ship out within 1-4 business days of placing the order. However, some items require 5-10 days to ship out if they are highly desired or hard to get items. Please inquire before placing an order if you need an item ASAP.
What shipping carriers do you use?
Most orders will arrive by either Canada Post, purolator, FedEx, ups, canpar.
Do you deliver to rural areas/PO Boxes?
We typically do, however, some items may not be deliverable to rural areas and/or PO Boxes.
What are typical transit times?
We ship from our Mississauga, ON location so here are the typical transit times.
Ontario = 1-3 business days from date of shipment
Quebec = 1-3 business days from date of shipment
Manitoba = 3-4 business days from the date of shipment
Saskatchewan = 3-4 business days from the date of shipment
P.E.I. = 4 business days from the date of shipment
Newfoundland and Labrador = 4-6 business days from the date of shipment
New Brunswick = 3-4 business days from the date of shipment
Alberta = 4-5 business days from the date of shipment
British Columbia = 4-5 business days from the date of shipment
United States = 2-7 business days from the date of shipment
Do you ship to the Northwest Territories or Nunavut?
It depends on the address but please e-mail firstname.lastname@example.org for an accurate quote.
For items being shipped via LTL, please contact us to confirm a time to schedule a delivery.
Please e-mail email@example.com for any urgent inquiries. We typically respond to inquiries within 1 hour.